You MUST register an account in order to make a purchase at finecollection.my. Click Create an Account/Login and fill in your details and following the instructions and you will enjoy the following Benefits: Reward Points for every single $1 spent, you may redeem the reward points as cash at the checkout page to reduce the amount of your purchase. Faster the ordering process, You can proceed to the billing and shipping details which you don’t have to re-key the same details each time when you making purchase with us. Keep track on your order status, payment status, order history & tracking number.
Click 'Forgotten Password' at the log in page and key in your email to reset your password. An email containing simple step by step instructions will be sent to your email used to register with us. If you did not receive the email, it might have been directed to your Junk Mail folder. Please always check your junkmail / spam / “promotion” folder if you can’t find our mail in your inbox.
Click 'Your Transaction' to check your previous balance.
Our measurements are in INCHES (Measured by body size, not the clothe) 1 inches = 2.54cm There might be 0.5-1 Inch differences in the measurements given due to different stretchable of the material and the way of the measurement is taken. You may contact us here if you need advise on sizing, our team will advise you based on the measurement provided.
A) Is it ready stocks? Yes,all is ready stocks.
B) How do I check my order status? You may view your order history in 'My Orders' after order has been placed.
C) Can I amend/cancel my order? We are unable to cancel an order once it has been placed to avoid errors and allow us to arrange your parcel more efficient. Please double check your order details before confirming the order.
D) How to order?
1 You MUST register an account or log in to your existing account.
2 Please fill in your Full Name,Date of Birth,Email Address and Telephone Number which are compulsary need.
3 Faster the ordering process, You can proceed to the billing and shipping details which you don't have to re-key the same details each time when you making purchase with us.
4 Choose your size and click 'Add to cart' on the products.
5 Continue to view more products or click to shopping cart to view cart or direct checkout.
6 You may change your quantity by sliding the product to left hand side in shopping cart page.
7 Products marked with *** are not available in the desired quantity or not in stock.
8 You may also key in your coupon code or get your rebate by deducting your reward points in shopping page.
9 You will see the total at the bottom of the page (After deduction of previous store credit/coupon/rewards points.)
10 Click 'Checkout'
11 Confirm your billing and delivery address
12 Choose your preferred shipping method and leave your comment about your order(if needed)
13 Select Ipay88 as your payment gateway and agree on the terms and conditions.
14 Click ‘Confirm Order' and it will get you to payment page to complete your order.
Reward points are awarded for all payments made via finecollection.my Reward Points for every single $1 spent, you may redeem the reward points as cash at the checkout page to reduce the amount of your purchase. For every SGD $1 / USD $1 / RM 1 spent, you will receive 1 Reward Point 1 Reward point = SGD/USD/RM 0.02. Click here to check your accumulated reward points. You may redeem your reward points on the checkout page, the total amount will automatically be deducted and you can proceed with payment. Accumulated 500 points can be redeemed RM 10 rebate for the next purchase. Accumulated Reward Points are valid for 24 months (730 days). After 730days, reward points will expire on daily basis (according to order date). Click here to check your reward points.
A) Welcome Coupon You will receive an email attached with a coupon code which valid for a month once you have registered account and subscribe our newsletter . B) Birthday Voucher Please fill in your exact birthday date while registering account to ensure you will receive a Birthday coupon in your birthday month. It will expires in a month time. C) Invalid coupon Coupon only valid to use after you have login your account .Please fill in the correct blank(Coupon Blank). D) Didn't receive coupon? Please always check your junk/promotion/spam mail folder,you may contact us via [email protected] for further assistance.
We accept payment via iPay88 and G Pay for website orders. iPay88 supports credit/debit card, online banking payment in Malaysia, eWallet (boost & nets) and Paypal. If you prefer to use Cash Deposit, you may place order with us here (Facebook order). Cash on delivery service is not available.
Shipping fee for West Malaysia- RM 7 ,East Malaysia RM 12 We provide Free Express Shipping within West Malaysia for any orders above RM120, RM150 for Sabah, Sarawak & Labuan . Once your order has shipped, you will receive an email containing the Tracking Number, and we'll try our best to make the whole process be done in 24 hours. Complete your order before 1pm and we will be ship out on the same day.(except Sunday and Public Holidays) We're using Poslaju for West Malaysia and J&T for East Malaysia. Normally you will get your parcel in 1-3 working days for Peninsular Malaysia / 5-10 working days for East Malaysia after shipped. Please take note that we do not ship to P.O. Box Address. Click here to view our Shipping Policy.
Please take note that return and exchange service cannot be applicable for sale / discounted items and during sales period. We accept Returns & Exchanges service, If you're not happy with the item you purchased for any reason, you may return it to us within 7 days from the date you received the parcel. Exchange service valid for one time use only. Please take note that all subsequent purchase using store credit is NOT ENTITLED for return. Return Store Credit = item price .For example, If the returned item costs RM 60 you will receive a store credit RM 60 for next purchase. We will issue store credit once the item is received, It may take approximately 1-2 working days to process. NO CASH REFUND is offered. We only offer refund in terms of Store Credits, you may use the store credits to reorder the item you want. Click here for the Full Returns Policy.
Fine Collection Boutique No. 6 & 7 (1st Floor), Matrix Court, Jalan Tan Sri Manickavasagam(Jln. Lobak), 70200 Seremban, Negeri Sembilan. Tel: 06-7611235 Operating Hours : 10.00am - 7.00pm (Monday - Sunday) You may also locate us on google maps / waze.